Privacy Policy

Dear User,
on this page you will find information on how we manage your personal data through our site.
We provide this information not only to comply with the legal obligations regarding the protection of personal data provided for by Regulation (EU) 2016/679 GDPR or “Regulation”, and by the national legislation Legislative Decree June 2003, n. 196 of the code regarding the protection of personal data, but also because we believe that the protection of personal data is a fundamental value of our business activity and we want to provide you with all the information that can help you protect your privacy and control the use that is made of your data in relation to the browsing experience on our site.

 

Data Controller and Data Protection Officer

The Data Controller of personal data, i.e. the person who makes decisions regarding the methods and purposes of processing, is:

Hotel Trieste
Indirizzo Sede Legale: Via C. Mori 15, 67037 Roccaraso (AQ), Abruzzo
Telefono: (+39) 0864 602346
E-mail: info@hoteltrieste.it
P.Iva: 02961480544
CIN: IT066084A1KU9MFRQD

Il Responsabile della Protezione dei Dati è:
Hotel Trieste


 

Information on the processing of personal data

When you visit, consult or use the services available on this site we can process the following personal data (i.e. data relating to identified or identifiable persons).  For each type of data you will find information relating to the purpose of the processing, whether it is mandatory or not, the methods and place of processing, the legal basis of the processing, as well as the subjects to whom the data can be communicated and the related retention period.

Name, surname, username

Purpose of processing Obligation or otherwise to provide data Method and place of processing Legal basis for data processing Data recipients Data retention period
  • Account registration
  • Provision of the service requested by you (e.g. registration for webinars, newsletters, quotes)
  • Together with any contact data provided (see below) and with your consent, sending promotional messages on the products and services of Hotel Trieste and, possibly, of other companies in the group.
  • With your consent, together with the additional information provided below, profiling activities and analysis of the browsing experience for marketing and promotional purposes
  • Mandatory for account creation
  • Mandatory for the execution of the requested service
  • Unless the data is necessary for other purposes, the release of data for sending promotional messages on products and services of Hotel Trieste and, possibly, of other companies in the group or for profiling activities is optional and may be omitted.

The processing connected to the web services of this site takes place at the headquarters of the Owner. Personal data is processed mainly with automated tools. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.

  • With regard to the purposes related to the management of the account and the execution of the requested service, your data are processed on the basis of the need to execute your request.
  • With regard to the purposes of sending promotional messages and/or for profiling purposes, the data are processed only if you have given your specific consent.
  • The data may be communicated to other companies, which act as data controllers, for the technical management of the account and the site.
  • Furthermore, in the event of consent to the processing of data for marketing purposes, and any profiling, the data may also be processed by marketing agencies, market research or other companies of Hotel Trieste, as data controllers, for purposes related to to manage and send newsletters and commercial information via email, direct sales, market research or other promotional activities and for profile analysis.
  • For the period strictly necessary to achieve the purposes for which they were collected (i.e., for the duration of the relationship with the customer, and for storage for civil, tax and accounting purposes).
  • In the event of data processing for marketing and/or profiling purposes, the data is retained until consent is revoked, or for the maximum terms permitted by law.
Invoicing information and payment data

Purpose of processing Obligation or otherwise of providing data Method and place of processing Legal basis for data processing Data recipients Data retention period
  • Tax and accounting management of transactions
  • Provision of the service you have subscribed to (e.g. webinar registration)
  • Third parties offering the payment service have access only to limited information regarding this data
  • Obligatory for completing the purchase and providing the service/product required

Personal data is processed mainly with automated tools. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.

 

Your data is processed on the basis of the need to execute the purchase contract.

  • The data may be communicated to other companies, which act as data controllers, for the technical management of the account and the site
  • Furthermore, the data may be communicated to third parties (e.g. marketing agencies or other companies) for purposes related to the management and sending of newsletters and commercial information via email, direct sales, market research or other promotional activities.

For the period strictly necessary to finalize the transaction and for storage for civil, tax and accounting purposes.

Email Address

Purpose of processing Obligation or otherwise to provide data Method and place of processing Legal basis for data processing Data recipients Data retention period
  • Account registration
  • Provision of the service requested by you (e.g. registration for events, webinars, newsletters, estimates)
  • Sending information and other activities necessary for the conclusion or execution of contracts to which the interested party is a party
  • Sending newsletters in the event of your registration for the relevant service
  • With your consent, sending commercial information also via email, to propose our products or services, to conduct surveys on the level of customer satisfaction, market research, promotional activities in general
  • With your consent, profiling activities and analysis of the browsing experience for marketing and promotional purposes
  • Mandatory for creating the account and managing and executing your requests
  • Optional for sending promotional messages on the products and services of Hotel Trieste and, possibly, of other companies in the group

The processing connected to the web services of this site takes place at the headquarters of the Owner. Personal data is processed mainly with automated tools. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.

  • With regard to the purposes related to account management, your data is processed on the basis of the need to execute your request.
  • With regard to the purposes of sending promotional messages, the data is processed only if you have given your specific consent.
  • The data may be communicated to other companies, which act as data controllers, for the technical management of the account and the site.
  • Furthermore, in the event of consent to the processing of data for marketing purposes, the data may also be processed by marketing agencies, market research or other companies of Hotel Trieste, as data controllers for purposes related to the management and sending of newsletters and commercial information via email, direct sales, market research or other promotional activities.
  • For the period strictly necessary to achieve the purposes for which they were collected.
  • In the event of data processing for marketing purposes, the data is retained until consent is revoked or for the maximum terms permitted by law.
Phone number

Purpose of processing Obligation or otherwise to provide data Method and place of processing Legal basis for data processing Data recipients Data retention period
  • Management of the request sent by the user
  • Provision of the service requested by you (e.g. registration for events, webinars, newsletters, estimates)
  • Allow account verification
  • Help in account recovery (if applicable)
  • With your consent, sending commercial information via operator, via messaging services, SMS, etc., to propose our products or services, to conduct surveys on customer satisfaction, market research, promotional activities in general
  • Mandatory for managing and executing your request
  • Optional for sending promotional messages on products and services of Hotel Trieste and, possibly, other companies of the Group

The processing connected to the web services of this site takes place at the headquarters of the Data Controller. Personal data is processed mainly with automated tools. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.

  • With regard to the purposes related to account management, your data is processed on the basis of the need to execute your request.
  • With regard to the purposes of sending promotional messages, the data is processed only if you have given your specific consent.
  • The data may be communicated to other companies, which act as data controllers, for the technical management of the account and the site.
  • Furthermore, in the event of consent to the processing of data for marketing purposes, the data may also be processed by marketing agencies, market research or other companies of Hotel Trieste, as data controllers for purposes related to the management and sending of newsletters and commercial information via email, direct sales, market research or other promotional activities.
  • For the period strictly necessary to achieve the purposes for which they were collected.
  • In the event of data processing for marketing purposes, the data is retained until consent is revoked or for the maximum terms permitted by law.
Postal addresses

Purpose of processing Obligation or otherwise to provide data Method and place of processing Legal basis for data processing Data recipients Data retention period
  • Management of information/contact requests
  • Provision of the service requested by you (e.g. registration for events, webinars, newsletters, quotes)
  • With your consent, sending commercial information to propose our products or services, to conduct surveys on customer satisfaction, market research, promotional activities in general
  • Mandatory for the management and execution of your request
  • Optional for sending promotional messages on the products and services of Hotel Trieste and, possibly, of other companies of the Group

The processing connected to the web services of this site takes place at the headquarters of the Data Controller. Personal data is processed mainly with automated tools. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.

  • With regard to the purposes related to account management, your data is processed on the basis of the need to execute your request.
  • With regard to the purposes of sending promotional messages, the data is processed only if you have given your specific consent.
  • The data may be communicated to other companies, which act as data controllers, for the technical management of the account and the site.
  • Furthermore, in the event of consent to the processing of data for marketing purposes, the data may also be processed by marketing agencies, market research or other companies of Hotel Trieste, as data controllers for purposes related to the management and sending of newsletters and commercial information via email, direct sales, market research or other promotional activities.
  • For the period strictly necessary to achieve the purposes for which they were collected.
  • In the case of data processing for marketing purposes, the data is retained until consent is revoked, or for the maximum terms permitted by law.
IP address and browsing data

Purpose of processing Obligation or otherwise to provide data Method and place of processing Legal basis for data processing Data recipients Data retention period
  • Navigation on the site
  • Installation of technical/session cookies to improve the functionality of the site
  • With your consent, sending commercial information also via email, to propose our products or services, to conduct surveys on customer satisfaction, market research, promotional activities in general
  • With your consent, profiling activities and analysis of the browsing experience for marketing and promotional purposes
  • Mandatory to visit the site and access the various features of the site
  • Optional for profiling activities and/or sending promotional messages on the products and services of Hotel Trieste and, possibly, other companies of the Group

The processing connected to the web services of this site takes place at the headquarters of the Data Controller. Personal data is processed mainly with automated tools. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.

  • Your data is processed on the basis of the need to provide you with the tools necessary to visit the site and access the features made available.
  • With regard to the purposes of sending promotional messages, the data is processed only if you have given your specific consent.
  • The data may be communicated to other companies, which act as data controllers, for the technical management of the account and the site.
  • Furthermore, in the event of consent to the processing of data for marketing purposes, and possible profiling, the data may also be processed by marketing agencies, market research or other companies of Hotel Trieste, as data controllers for purposes related to the management and sending of newsletters and commercial information via email, direct sales, market research or other promotional activities or profiling activities
  • For the duration of the session and the entire duration of use of the site.
  • In the event of data processing for marketing and/or profiling purposes, the data is retained until consent is revoked, or for the maximum terms permitted by law.
Data relating to licensed products and/or subscribed services and to operations carried out in the Store, data relating to the request

Purpose of processing Obligation or otherwise to provide data Method and place of processing Legal basis for data processing Data recipients Data retention period
  • Management of requests for assistance and information/contact
  • With your consent, sending commercial information to propose our products or services, to conduct surveys on the level of customer satisfaction, market research, promotional activities in general
  • With your consent, profiling and analysis of customer needs and purchasing propensities, and of the methods of using the services to anticipate customer needs and adapt our products and services
  • Mandatory for managing your request
  • Optional for profiling activities and/or sending promotional messages on products and services of Hotel Trieste and, possibly, other companies of the Group

The processing connected to the web services of this site takes place at the headquarters of the Data Controller. Personal data is processed mainly with automated tools. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.

  • With regard to the purposes related to account management, your data is processed on the basis of the need to execute your request.
  • With regard to the purposes of sending promotional messages and/or profiling, the data is processed only if you have given your specific consent.
  • The data may be communicated to other companies, which act as data controllers, for the technical management of the account and the site.
  • Furthermore, in the event of consent to the processing of data for marketing purposes, the data may also be processed by marketing agencies, market research or other companies of Hotel Trieste, as data controllers for purposes related to the management and sending of newsletters and commercial information via email, direct sales, market research or other promotional activities.
  • For the period strictly necessary to achieve the purposes for which they were collected.
  • In the case of data processing for marketing purposes, the data is retained until consent is revoked, or for the maximum terms permitted by law.
Content of requests sent through the contact form (e.g. VAT number, any qualifications as a reseller or customer)

Purpose of processing Obligation or otherwise to provide data Method and place of processing Legal basis for data processing Data recipients Data retention period
  • Management of the request
  • With your consent, sending commercial information to propose our products or services, to conduct surveys on customer satisfaction, market research, promotional activities in general
  • With your consent, profiling activities for marketing and promotional purposes
  • Obligatory for management of your request
  • Optional for sending promotional messages on products and services of Hotel Trieste and, possibly, other companies in the group and for profiling activities

The processing connected to the web services of this site takes place at the headquarters of the Data Controller. Personal data is processed mainly with automated tools. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.

  • Your data is processed on the basis of the need to execute your request.
  • With regard to the purposes of sending promotional messages and/or profiling, the data is processed only if you have given your specific consent.
  • The data may be communicated to other companies, which act as data controllers, for the technical management of the account and the site.
  • Furthermore, in the event of consent to the processing of data for marketing purposes, and any profiling, the data may also be processed by marketing agencies, market research or other companies of Hotel Trieste, as data controllers for purposes related to the management and sending of newsletters and commercial information via email, direct sales, market research or other promotional activities or profiling activities.
  • For the period strictly necessary to achieve the purposes for which they were collected.
  • In the case of data processing for marketing purposes, the data is retained until consent is revoked, or for the maximum terms permitted by law.
Personal data contained in the CV (contact details, work experience, etc.)
NOTE: Please do not include sensitive data in the CV

Purpose of processing Obligation or otherwise to provide data Method and place of processing Legal basis for data processing Data recipients Data retention period
  • Management of applications received and staff selection
  • Obligatory for the evaluation of the application by Hotel Trieste

The processing connected to the web services of this site takes place at the headquarters of the Data Controller. Personal data are processed mainly with automated tools. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.

Your data is processed on the basis of the need to evaluate your CV based on your request expressed by sending the CV itself.

The data may be communicated to third parties (e.g. recruitment agencies) for purposes strictly related to the management of the application.

For the period strictly necessary to achieve the purposes for which they were collected, i.e., for the period necessary to evaluate the application sent. In any case, the CVs received are deleted every 12 months.

You can find further information regarding the processing of your personal data (for example in relation to the purchase/subscription of products or services) in the information that is available in any other sections of the site and which is appropriately highlighted.

 

Rights of interested parties

You can access your data at any time and free of charge, receive your electronic personal data in a structured and commonly used machine-readable format and ask us to transmit them to another data controller (data portability), as well as have them corrected, updated, modified or deleted (subject to any applicable exceptions). We inform you that requests for deletion of data are subject to the current legal and document retention obligations that are imposed on us by laws or regulations.

Where the processing of your data is based on consent, you have the right to withdraw consent at any time. Therefore, you always have the right to object to the sending of newsletters and the processing of data for all or only some of the marketing or commercial purposes. You may also update the data provided to Hotel Trieste by sending an email to info@hoteltrieste.it, or by post to Hotel Trieste, Via C. Mori 15, 67037 Roccaraso (AQ), Abruzzo.

When contacting us, please ensure you include your name, email address, postal address and/or telephone number(s) to ensure we can handle your request correctly.

If you believe that there is a problem with the way we are handling your personal data, you have the right to lodge a complaint with your national or other EU or EEA data protection authority.

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